Saturday, May 28, 2022

Apple Music Not Working On Mac! [Solved]

If you are unable to play a song on Apple Music, then the app can be malfunctioning or freezing.

Today I am going to discuss why Apple Music is not working on Mac and what are the solutions to fix it. So, check this out.

Why Is My Apple Music Not Playing On My Mac?

There can be various reasons why Apple music is not working on your Mac.

Poor internet connection can be one of the main reasons behind it. Sometimes Apple’s server can be down and initiate the problem.

Also, make sure that the Sync Library is not disabled for your Apple devices, else your Apple Music won’t work on Mac.

Now let us discuss the solutions to fix the above-mentioned causes.

What To Do When Apple Music Is Not Playing On Mac?

Follow the methods described below and know what to do when Apple music is not working on Mac.

Also read What To Do When iTunes Not Working On Windows 10

1) Restart Your Mac

If Apple music stops working on your macOS, first of all, restart your Mac.

Often a fresh restart can solve these types of app-related problems.

So, check if this can solve the problem.

2) Check Apple’s Server

When your Apple music is not working on Mac, visit Apple’s system status page and check if the server is down.

If there is an outage on Apple’s end then you will have to wait for some time till Apple fixes the problem.

After Apple updates its System status page and states that the outage is solved, you can open Apple Music again and check if it is working now.

3) Force Quit And Re-launch Apple Music On Mac

Apple Music won’t play on Mac if it is malfunctioning. So, force quit Apple music and then re-launch it again.

This can instantly fix the problem. So give it a try. Now follow the process given below:

  • Check if there is a small dot beneath the Apple music icon on the Dock. This suggests that the app is running in the background.


  • Now to force quit Apple Music from the Dock, right-click on the icon and click on the Quit option.


To force quit Apple Music from the activity Monitor, Enter Activity Monitor in the Spotlight search bar and press the return key.

  • From the Activity Monitor, locate iTunes or Apple Music from the list of the apps. Go to the top left corner and click on the X icon to quit it.
  • From the pop-up options, select Force Quit.


  • After closing the process, re-launch Apple Music and check if this fixes the problem.

4) Check If Apple Music Subscription Has Expired 

You will not be able to enjoy Apple Music if the subscription has expired.

So, it is very important to check that. To do so follow the given steps:

  • Open Apple Music and click on your profile name.
  • Next click on View information and from the account information page, locate the subscription section.
  • Click on the Manage option. Now check the Apple Music subscription status.


It will read actively if your subscription has not expired. Else click on the Edit option and renew the subscription.

5) Check Your Sync Library

Apple music syncs the music library to all the devices connected to your account.

 So, if this syncing is not enabled or there is an issue in the syncing process, then Apple Music won’t work.

So, follow the process given below to re-enable the sync library:

  • Open the Music menu and select Preferences. From the General tab, check that the Sync library is checked.


  • Make sure that you are signed into all your devices from that particular Apple ID.

6) Delete Apple Music Cache

After performing the above steps if you are thinking why is my-Apple music not playing on my Mac, then, your App cache can be the culprit.

Sometimes the app cache becomes corrupted and creates these sorts of problems.

So, clear the Apple Music Library cache and check if this helps. Follow the process as given to do so:

  • Press Command + spacebar keys to launch Spotlight search on Mac.
  • Enter ~/Library/Caches in the search bar and press the Return key.


  • From the list of cached folders, locate iTunes or Apple music and double-click on it.
  • Select and move all the files in the folder to the bin.


Now re-launch Apple music and check if it is working.

If not then your Apple Music library probably needs an update. So, go through the next solution.

7) Update Apple’s Music Library

If after deleting the app cache, Apple music is still not working on your Mac, then try updating the music library. To do so, follow the steps given below:

  • Open iTunes or Apple music and select Music.
  • Click on the File option and select Library.
  • Choose Update iCloud Music Library.


Wait for a few minutes till the server communicates to your system after the update function.

After an hour or so, this should fix the problem.

Closing Up

From the above article hope, you have got a solution when Apple music is not working on Mac.

Send us feedback in the comments section below and stay connected.

Sanchita Das
Creative and focused. Always ready to learn new techniques and improvise accordingly. Loves to meet new challenges and explore new possibilities.

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