Friday, September 30, 2022

How To Fix Cannot Verify Server Identity Error?

While accessing your email via the iPhone Mail app, you can find the ‘Cannot verify server identity’ message on the screen.

Sounds tricky? Do not worry, as this error can be fixed with the solutions provided in this article.

Also read: How To Spoof Location On iPhone?

What Does Cannot Verify Server Identity Mean?

When you access your emails, your iPhone device retrieves a server’s SSL certificate.

Your iPhone verifies the reliability of the mail server and when it recognizes that the server is fake, it displays a ‘cannot verify server identity’ message.

Many users encounter this error message while setting up a new email account, but sometimes bugs and wrong iPhone settings can also be responsible for the error.

How To Get Rid Of Cannot Verify Server Identity Error?

Follow the methods below when you cannot verify the server identity error message.

1) Restart Your iPhone 

When you are getting a server identity error, restart your iPhone.

A fresh restart can often fix temporary technical glitches.

So, restart your iPhone or iPad and then open your emails again.

2) Update Your iPhone  

Update your iPhone if you have not updated it for a long time.

Updating the iPhone can also fix the server identity error. To do so, follow the steps as given:

  • Open your iPhone Settings and go to the General option.
  • Tap on the Software Update option and check if there is any update available. If yes, then go for it.


3) Restart Your Internet Connection

Due to an unstable internet connection, you may get server issues.

If you are connected to any Wi-Fi, then restart your router or modem.

If you are on cellular data only, then turn it off and then turn it on again.

4) Remove Your Account And Add It Back 

Sometimes removing the account and adding it back can resolve certain server identity issues.

So, delete your current email account and add it back again. To do so, follow the steps given below:

  • Open iPhone Settings and tap on Mail.
  • Tap on Account and select the email account you want to remove.


  • Tap on the Delete Account button and confirm your action on the next popup.


  • To add your account back, open Mail from Settings.
  • Tap on Account and choose Add Account option.
  • Select the email service provider and follow the on-screen prompts. Add your account details and you are done.

5) Restart The Map App 

If the above solutions could not fix verify server identity issue, then try force-stopping the Map app and restarting it.

This can resolve any temporary glitch that is causing the problem. To do so, follow the steps given below:

  • For iPhone X and newer versions, place your finger at the bottom of your iPhone screen and slide it upwards.
  • This will display all the apps running in the background.
  • Now Slide up the Mail app and exit it.
  • If your device is before the iPhone X version, double press, the Home button to see the list of all the open apps.
  • Slide the Mail app up and exit it. You can restart the app from here.

6) Reset iPhone 

If no other steps worked for you, then reset your iPhone. Here is a complete guide to reset an iPhone to its factory settings.

After resetting the iPhone, the problem should get solved.

Frequently Asked Questions [FAQs]

  1. How do I stop the iPhone from saying Cannot Verify server identity?

To stop iPhone saying Cannot Verify server identity, restart your network connection, restart iPhone, update iPhone, restart the Mail app, remove the mail account and re-add it, and factory reset your iPhone.

2. Why do I keep seeing Cannot verify server identity?

iPhone verifies the reliability of the mail server, and when it finds out that the server is unreliable, it displays a ‘cannot verify server identity’ message.

3. How do you verify your identity on iPhone?

To verify your identity on iPhone, open Apple Menu, and go to System Preferences > Your Apple ID.

Click on Password & Security and Get Verification Code.

Closing Up

If the above article was helpful to you, send us your feedback in the comments section provided below.

For further queries, feel free to contact us and we shall revert soon.

Sanchita Das
Sanchita Das
Creative and focused. Always ready to learn new techniques and improvise accordingly. Loves to meet new challenges and explore new possibilities.

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