Monday, July 4, 2022

Fix: Connected To Wi-Fi But No Internet

Wireless internet has made connecting to the internet much easier. We can simply sit our couch and access the high speed internet without any cable management.

Sadly, wireless internet also has its issues and one such issue is not having access to internet while connected to the Wi-Fi.

This issue prevents users from accessing the internet even though they are connected to the Wi-Fi.

In this article, I have discussed how you can troubleshoot this issue. So, if you are connected to Wi-Fi but have no internet, simply read this article and learn how to solve it.

What Does Connected Without Internet Mean And What Can Cause It?

What many new Wi-Fi users don’t understand is simply being connected to the Wi-Fi doesn’t mean you are connected to the internet.

The Wi-Fi also has to be connected to the internet to transmit it to the connected devices.

So, basically if the Wi-Fi is not connected to the internet, the devices may be ‘Connected’ to the Wi-Fi but won’t have access to the internet.

However, other than improperly configuring the Wi-Fi, there can be other causes of this issue and here are some of these potential causes:

  • No internet connection: One of the most common causes of this issue is basically the internet is down from the ISP’s side and not the fault of the Wi-Fi, connection or configuration.
  • Malfunctioning Router or Modem: Another probable cause is the router or modem is malfunctioning and thus not providing access to the internet.
  • Corrupt DNS Cache: If the DNS cache becomes corrupt, then you may not be able to use the internet, even though you are connected.
  • Firewall causing issues: Your Firewall can prevent the devices from accessing the internet, if it considers it threatening.
  • Outdated network adapter: Another possible cause is outdated network adapters, which cause plenty of network related issues. This is especially true if only one device is unable to connect to the internet while devices connected to the same Wi-Fi can.
  • Too many devices connected at the same time: When multiple device connect to the same Wi-Fi, they share the bandwidth and basically slows the internet for all the devices. So, if too many devices are connected at the same time, then the internet can be so slow that it feels you are not connected to the internet.

What To Do When Connected To Wi-Fi But No Internet?

Now that you have an idea of the possible causes, here are the possible solutions that you can use to fix this issue.

Solution 1: Configure The Router

If you haven’t configured the router after purchasing it, then connecting to it won’t allow you to access the internet.

Basically for anyone that has purchase a new router and facing this issue, simply turning on your router doesn’t mean it will work!

router_cable_connection

However anyone that has already configured their router and aren’t new to the process can skip this solution.

Although I would still suggest you to check the gateway configurations, because there is a possibility that your router got reset somehow.

So, what you need to do is make sure the Ethernet cable is connected to the router and then connect the router to a PC.

This is important for configuring the router for the first time.

Now, head to the IP address provided by the router manufacturer on the box or the manual using any internet browser.

Then you will have to log in using the username and password.

If it’s the first time you are doing it, you may have to create a username and password, or the manufacturer should have provided the default password and username on the manual.

Once you are logged in, head to the Network option or something like WAN settings.

In the DNS and gateway section, enter the details provided by your ISP (Internet Service Provider). If you don’t have the details, then call your ISP and ask them about it.

configure_router

Save the changes and now you can connect to your Wi-Fi and use the internet connection.

Solution 2: Check The Internet Connection

One of the first things you need to check when facing this issue is whether you have the internet connection or not, and also make sure that the internet is simply not slow enough that you basically can’t surf.

One way to do it is connecting through the Ethernet cable directly and checking if the internet is working. You can also call your ISP and ask them if the issue is from their side.

To check the internet speed, you can simply visit this website and run a speed check.

check_internet_speed

Solution 3: Flush The DNS

One of the frequent questions regarding this issue I see online is “My computer won’t connect to the internet but others will”.

This basically means that your device has the issue and is failing to connect to the internet, even though it’s connected to the Wi-Fi.

One of the causes of this problem is corrupted DNS. Flushing the DNS can fix this issue for your computer. Here is how you can do it:

  • Type cmd in the search bar and you should see Command Prompt as the top result.
  • Right-click on it and select the Run as administrator option.

run_command_prompt_as_administrator

  • After the Command Prompt opens, type in the following command to flush the DNS:
ipconfig /flushdns

flush_dns

  • Wait for the command to finish running and then restart your PC.

After the PC restarts, check if now you can connect to the internet after connecting to the Wi-Fi.

If still your Windows 10 has no internet, then try the next solution.

Solution 4: Update The Network Drivers

Another thing you can do if only your computer is not connected to the internet while others are is update the Network drivers.

To update the wireless network drivers, follow the steps given below:

  • Right-click on the Start menu and select the Device Manager option.

device_manager_from_right_click_start_context_menu

  • Expand the Network Adapters option.
  • Right-click on the wireless network driver and select the Update driver option.

update_network_driver

  • Click on the Search automatically for drivers option.

search_automatically_for_drivers_option

  • Wait for Windows to check and install the update and restart your PC once it’s done.

Solution 5: Disable Fast Startup

This might look weird but plenty of users have fixed this issue for their PC by simply turning of the Fast Startup feature.

The Fast startup feature is known to be associated with a lot of bugs and that can be one of the reasons for this issue.

Here is how you can disable Fast Startup on your PC:

  • Type Control Panel in the search bar and select the top result.
  • Change the View By to Large icons.

change_view_by_to_large_icons_on_control_panel

  • Look for the Power Options and click on it.

power_options_on_control_panel

  • Click on the Choose what power buttons does option on the upper left corner.

choose_what_the_power_button_does_option_in_control_panel

  • Select the Change settings that are currently unavailable option.

change_settings_that_are_currently_unavailable_option_power_settings

  • Uncheck the Turn on fast startup (recommended) box and select Save changes.

disable_fast_startup

Now, check if the connected to Wi-Fi but no internet issue persists. If yes, then try the next solution.

Solution 5: Reset The Router

Another solid way to fix this issue is simply resetting the router. Resetting the router can potentially fix this issue.

Even simply power cycling can fix this issue and it has helped many users solve this problem.

To power cycle the router, simply press and hold the power button of the router and once the router is turned off, remove the power adapter to cut out the power.

Wait for 5-10 minutes or more if you find the router overheating. Wait for it to cool down and then plug back the power and press and hold the power button again to turn it on.

To reset the router, there should be a reset button on the router which you have to press and hold for around 10 seconds. You can also reset the router from inside the router settings.

router

Once you have finished resetting the router, make sure you re-configure it as mentioned in the solution 1.

Solution 6: Avoid Connecting With Too Many Devices.

As mentioned earlier, another way you can be connected to the Wi-Fi and have no internet is if too many devices are connected to the router at the same time, significantly sharing the bandwidth.

This can significantly decrease the internet speed, making the user assume they don’t have the internet connection.

Solution 7: Disable Firewall And Antivirus

Firewall and Antivirus can prevent your PC from connecting to the internet and even though you are connected to Wi-Fi but have no internet.

If you have any 3rd party antiviruses installed, disable it. Also, disable the Windows Firewall Defender if you are not using any 3rd party firewalls. Here is how you can do it:

  • Type Control Panel in the search bar and select the top result.
  • Make sure the View by is set to Large Icons.

change_view_by_to_large_icons_on_control_panel

  • Click on Windows Defender Firewall option.

windows_defender_firewall

  • Select the Turn Windows Defender Firewall On or Off option.

turn_windows_defender_firewall_on_or_off_control_panel

  • Check the Turn off Windows Defender Firewall (not recommended) option for both the public and private network settings.

Turn_off_windows_defender_firewall

  • Save the changes and see if the issue is fixed.

Wrapping Up

So, there you have it. Now you know what to do when you are connected to Wi-Fi but have no internet. If you have any questions regarding this topic, ask us in the comment section and we will respond to you.

Sanmay Chakrabarti
Sanmay Chakrabarti
Sanmay is a Windows Insider and editor at BottoBotto. He is a Tech enthusiast and has been writing tech blogs for over 2 years now. He loves reading books, traveling to new places and listening to music in his free time.

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