Many of us prefer to use an ethernet connection as it is the fastest way to use the internet.
But sometimes you may have connectivity issues. As some users found the Ethernet cable is connected but there is no internet access.
This is a common problem and can be solved easily with the methods discussed in today’s article.
What To Do If Ethernet Is Connected But No Internet Connection Is Available?
Now follow these step-by-step guides to know what you should do when your Ethernet is connected but no internet connection is available.
Also know what to do when you get an unidentified network ethernet error.
1) Restart Your Modem Or Router And Your PC
If you have Ethernet but no internet, restart your computer and router.
Sometimes these simple steps can easily solve the problem. So, turn off your PC and your router.
Disconnect all the attached peripherals and cables. Wait for some time and then reconnect everything.
Now turn on your device and the router, and check if you can connect to the internet.
2) Check The Ethernet Cable
When you find your Ethernet cable is connected but no internet is available, check if your Ethernet cable is damaged.
Make sure the Ethernet cable is properly connected. Then connect it to another port and check if it is working.
If not then disconnect the Ethernet cable from your device and connect it to some other PC on another internet connection.
If you find that the Ethernet connection is not working there, then your Ethernet cable is not working and you should replace it.
3) Run The Network Troubleshooter
After changing the Ethernet cable, if you are not getting an internet connection, then run the network troubleshooter.
Windows provides this built-in tool to check and fix network issues. Follow the steps to run the network troubleshooter:
- Go to the Windows search bar and enter Troubleshoot. Select Troubleshoot Settings from the given options.
- From the right side of the window, select the Additional Troubleshooters option as shown in the picture below.
- Click on Internet Connections and select run the troubleshooter option. Follow any on-screen prompt to finish the process.
If there is no issue then move on to run the Network Adapter troubleshooter. You will find it in the fix other problems section.
If the problem persists after running the troubleshooter, then go to the next step.
4) Check The DNS Settings
Sometimes the DNS settings may not be configured properly. Due to this, you may see Windows 10 has no internet access but connected to Ethernet.
So, check the DNS settings following the given steps:
- Press Windows + I keys to open Settings. Next, select the Network & Internet option.
- Check under advanced network settings and locate Change Adapter Options. Click on the option.
- Right-click on your Network Adapter and expand its Properties.
- Double click on the Internet Protocol Version 4 (TCP/Ipv4) and click on the radio buttons for Obtain an IP address automatically and Obtain DNS server address automatically options.
- If not then select them and click on the OK button.
- Now, see if this has fixed the ethernet connection error else go to the next step.
- Select Internet Protocol Version 4 [TCP/IPv4] again from the Adapter Properties and open its Properties.
- Set the Preferred DNS Server Address to 188.8.131.52 and the Alternate DNS Server address to 184.108.40.206. Save the changes by clicking on the OK button.
5) Flush DNS And Reset The Network Settings
If your Windows 10 has no internet access but is connected to Ethernet, then flush DNS and reset the network settings.
To do that, follow the steps given below:
- Type CMD in the Search Menu and right-click on Command Prompt. Select Run as administrator.
- Now, copy and paste the following commands in the elevated Command Prompt window. Press the Enter button after each command.
6) Update The Network Drivers
If after performing the above steps, if you still face the same problem, then your network drivers may need an update.
Sometimes outdated drivers can cause these types of issues.
Update the network drivers to the latest version and this should solve the problem.
7) Turn Off the Firewall Temporarily
Sometimes your firewall or antivirus protection can interfere and prevent you from accessing the internet service.
So, try disabling your firewall or any other third-party antivirus service that you are using and check if this can fix the problem.
Here I am showing you how to disable Windows Defender Firewall. Follow the steps:
- Enter Windows Defender Firewall in the Search Menu and click on the proper option.
- From the displayed window select the Turn Windows Defender Firewall on or off option.
- Click on the Turn off Windows Defender Firewall (not recommended option) radio button for both Private and Public network settings.
After disabling the firewall temporarily, check if the Ethernet connection is working properly. If not, then turn off your Firewall protection.
So, that is it. After going through the above article you should know what to do when Ethernet is connected but no internet is available.
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