Connectivity issues on the PS4 console are common issues. Many of the players found that their ps4 cannot connect to the server. It may show a blue screen with messages like:
“Network connection has timed out” or “Cannot connect to the Wi-Fi network” and so on.
Now here are some easy troubleshooting steps to fix the problem.
What To Do When PS4 Cannot Connect To Server?
Follow this step-by-step guide when PS4 cannot connect to the server.
1) Check PlayStation Server Status
playstation if the server status is down. So, check the PS server status by clicking here and see if there is any service outage.
If you find that the server is temporarily down and undergoing maintenance then wait for some time and check again.
2) Check Your Internet Connection
If you find that all services are up and running after checking the PlayStation Service status, then make sure that you are connected to a stable internet connection.
You can use your mobile or PC to check that your internet service is working well.
It is advisable to use a wired connection as it provides a more stable internet connection than Wi-Fi.
So, connect the router or modem to the PlatyStation4 directly using an Ethernet cable.
3) Restart The Router The Modem and the PS4 Console
You can restart your router or modem if you still find that PS4 is not connecting to Wi-Fi.
To do so, turn off the PS4 as well as the router or modem. Keep them unplugged for some time.
Then reconnect everything and then turn on the PS4 console and the router.
Check if PS4 can connect to the internet now, else goes to the next step.
4) Check Your Wi-Fi Password
If you have entered a wrong WIFI password then this can also be the cause why PS4 cannot to the server.
So, re-enter the Wi-Fi password and check if this can solve the problem.
- Open the Settings on your PS4 console. Choose Network > Set Up Internet Connection.
- Next select Use Wi-Fi > Easy.
- From the provided list choose the Wi-Fi network and enter the password.
- Wait for a few minutes and see if PS4 can now connect to the Wi-Fi.
5) Change DNS
If the previous steps did not help to solve the problem, then change DNS. To do that, follow the steps given below:
- Open the settings of your PS4 controller. Next, choose Network > Set Up Internet Connection.
- You can then choose between use a LAN cable or use Wi-Fi options.
- You may choose your Wi-Fi network from the provided list or choose Custom.
- Set it to Automatic and then select Do Not Specify > Manual.
- Set the Primary DNS value to 184.108.40.206 and the Secondary DNS value to 220.127.116.11 [Google DNS].
- Next choose Next > Automatic > Do Not Use option. This should solve the problem.
Frequently Asked Questions [FAQs]
Here are some of the common questions asked by the gamers who find difficulty connecting to the servers on PS4. Have a look:
- How do I fix the PS4 server error?
To fix the PS4 server error, check the internet connection, restart the router or modem, re-enter the Wi-Fi password, and change DNS.
- How do I connect to the server on PS4?
To connect to the server on PS4, open PS4 Settings. Select Network>Set Up Network Connection > Use Wi-Fi > Easy.
Next, choose your Network Name from the provided list and enter the password. Wait for some time and the console will connect to the Wi-Fi.
- What to do when can’t connect to a server within the time limit PS4?
When you cannot connect to the server within the time on PS4, restart your network devices like the router or modem.
The temporary files may sometimes clog up the connection to your gaming console. Restarting the network devices can fix it.
Send us feedback if the above steps have helped you to fix the problem when PS4 is not connecting to the server.
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