Monday, July 4, 2022

How To Fix Snapchat Please Check Your Connection Error?

Snapchat is a popular messaging platform with a massive user base worldwide. As the app is an online messaging platform, connection issues are pretty common with it.

One common connection error plenty of users are well familiar with is the “Please check your connection and try again” error.


This error can be easily fixed with some troubleshooting. Here I have shown what you need to do to fix the Snapchat please check your connection error.

Why Is My Snapchat Saying Check Connection?

The obvious reason why your Snapchat app is saying to check connection is that you are not connected to the internet, or the internet speed is slow or unstable.

Other than internet issues, here are some potential causes for Snapchat’s connection error:

  • App corruption: One of the likely causes of the failing to connect issue is the app corruption. If the installed Snapchat app becomes corrupted, then it won’t connect even if your internet is working.
  • Server down: Another probable cause for not being able to connect to Snapchat is server issues. The server can be down, which prevents users from connecting to it.
  • Corrupted or Wrong Network setting: Sometimes you may find the internet working on other devices but not for your phone. This can be due to incorrect or even corrupted network settings.

How To Fix Snapchat Please Check Your Connection Error?

Now that you have some idea of the probable causes of this error, here is how you can fix it.

Simply follow and perform all the solutions I have given here and you should be able to fix it.

Solution 1: Check Your Internet Connection

The first thing you need to do is check your internet connection.

If you are not connected to the internet, or your internet is slow and unstable, then you can face Snapchat connection error.

The first thing you need to do is make sure you are connected to the internet, whether through mobile data or Wi-Fi.

Once you have cleared that out, visit and check the speed of your internet.


If you find your internet is not working, then read this article and learn how to fix that first.

One thing you can try is changing the internet. Like if you are connected to the Wi-Fi, then try switching to mobile internet and vice versa.

You can also try connecting to someone else’s internet, like your friend or neighbors.

Solution 2: Check Server

Once you have made sure that your internet is working fine, the next thing you need to check is the Snapchat server.

If the Snapchat server is down, then all you can do is wait for it go live. See if your friends are facing a similar issue.

If the server is down, then you won’t be alone with the connection issue.


Another great way to check it is visiting Downdetector. There you will find any news on whether Snapchat is down or has any issues with its service.

Solution 3: Restart Your Device

Restarting may sound a cliché solution but it is proven to work for thousands of minor issues.

If you haven’t tried restarting you device yet, then make sure you do that before moving to the other solutions.

A simple restart can fix most minor bugs and errors, including connection issues that stem from the device itself.

Solution 4: Disable VPN

VPNs are useful in keeping your network activity secure and we recommend you always use one.

But social media platforms like Snapchat have likely different views on that. Most social media platforms conflict with VPNs, as VPNs hide the location of the user.


If Snapchat somehow detects that you are using a VPN, then it can prevent you from connecting.

Make sure you disable any VPN on your device and then try connecting to Snapchat.

The please check your connection and try again Snapchat error can be fixed once you have disabled your VPN.

Solution 5: Force Close The App And Clear Cache

The next thing you can try is force closing the app and clearing its cache.

Sometimes this simple fix can solve the Snapchat connection error. So, try it and see if the issue gets fixed.

Here is how you can do it:

  • First, press and hold on to the Snapchat app. A menu should pop up after a few seconds.
  • Tap on the App Info option. This will open the App Info of Snapchat.


  • Find the Force Stop option and press it. If you are asked to confirm the action, then do it.


  • Now relaunch Snapchat and see if it connects.

If the issue persists, then here is how you can clear the cache:

  • Press and hold on to the Snapchat app and tap on the App info option again.


  • Look for the Clear data option and press it. If you find the Clear Cache option with Clear Data, then press on that instead.


  • After tapping on the Clear data option, select the Clear Cache option.


  • Confirm the actions and run Snapchat again.

Solution 6: Update Snapchat

If the Snapchat app is outdated on your device, then update it.

Outdated applications can cause errors, especially apps that are network based like Snapchat.

Once you have updated the app, you should be able to connect to Snapchat.

Here is how you can update it:

For Android:

  • Tap on Google Play Store and tap on your profile picture.
  • Select the Manage apps and device option.
  • Tap on the Updates available option.
  • Look for Snapchat and tap on Update option next to it.


For iOS:

  • Open the Apple app store on your device and tap on the profile picture.
  • Scroll and find the pending updates. Look for Snapchat and update it.

Once the update completes, restart your device.

After the device restarts, the Snapchat please check your connection error should be fixed.

Solution 7: Reset Network Settings

Another thing you can try is resetting the network settings on your device.

Snapchat not connection may not be due to the internet connection but the incorrect network settings of your device.

Here is how you can reset it:

  • Open Settings on you device and search Reset in the search bar.
  • Look for the Reset Network settings option and tap on it. You may see the reset Wi-Fi, mobile networks and Bluetooth option instead, but these are the same option we are looking for.


  • Reset the network settings.


Now start Snapchat and check if the connection error persists.

Solution 8: Reinstall Snapchat

If none of the above solutions work, try reinstalling Snapchat. App corruption is a potential cause for this issue and reinstalling can solve it.

Here is how you can do it:

  • Press and hold on the Snapchat app.
  • Select the Uninstall option from the pop-up menu.
  • Follow the on-screen instructions to uninstall it.


  • Now open the App store for your device and search for Snapchat.
  • Download and install Snapchat.


  • Run the app and login to your account.

The Snapchat please check your connection error should now be fixed.

Wrapping Up

So, there you have it. Now you know how to fix the Snapchat please check your connection error. If you have any questions regarding this topic, then ask us in the comment section.

Sanmay Chakrabarti
Sanmay Chakrabarti
Sanmay is a Windows Insider and editor at BottoBotto. He is a Tech enthusiast and has been writing tech blogs for over 2 years now. He loves reading books, traveling to new places and listening to music in his free time.

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